RETURN POLICY
If you’re looking to return or exchange your order for whatever reason, we’re here to help!
We offer free returns within 45 days of purchase. You can return your product and will receive store credit or a complete/partial refund, depending on the individual case.
1. Returned items must be in original product packaging. All returns must be approved before sending them back.
2. Customers are responsible for return shipping costs and must provide a tracking number.
2.1. A refund will only be processed once the returned product has been received and inspected. Failure to return the product will result in a denied refund request.
3. To initiate a return, please send an email to help@myrelieva.com. Our team will promptly assist you with the process.
Additional Information
4. RELIEVA reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website.
5. Refunds are processed to the original method of payment, reflecting promotional discounts. You'll receive it within 14 business days.
If you have further questions, don't hesitate to reach out to us at help@myrelieva.com